When you create an account or use mosbet, certain personal information is collected. This Privacy Policy clearly outlines what that information is, why it is collected, how it is stored, and what rights you have.
Our Commitment: mosbet believes your privacy is a fundamental right. This policy is written in plain language so you can clearly understand what we do with your data.
This Privacy Policy applies to the mosbet.ws website and mobile app. When you visit our site, create an account, place a bet, or contact customer support, certain information enters our system.
Mosbet uses this information solely to deliver better service, ensure platform security, and meet legal obligations. Your data will never be sold or shared without authorization under any circumstances.
This policy complies with Bangladesh and international data protection laws. For any questions or concerns about mosbet's privacy policy, feel free to contact us directly.
Mosbet collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, NID number | Registration Form / KYC |
| Contact Information | Email, mobile number, address | Registration Form |
| Financial Information | Payment Methods, Transaction History | At the time of deposit/withdrawal |
| Account Activity | Betting history, game logs, login timestamps | Automatic |
| Device information | IP address, browser, OS | Automatic (Cookie) |
| Communication Records | Support chat, email history | Customer Support Hours |
We never store your full payment card number, PIN, or OTP. These pass through a secure gateway only at the moment of the transaction.
Mosbet is a legal, licensed platform. We collect data for specific reasons only — no unnecessary information is ever requested.
Mosbet uses collected data solely to improve its services and maintain platform security. Every use of your data has a clear legal basis.
Mosbet may share your data with third parties only in limited and specific circumstances. Such sharing is always controlled and governed by data protection agreements.
Every third-party partner is contractually required to comply with mosbet's privacy standards. They may not share your data with anyone else without our explicit instruction.
Mosbet uses cookies on its website. Cookies are small text files stored in your browser that help improve site functionality.
| Cookie Type | Purpose | Duration | Type |
|---|---|---|---|
| Essential Cookies | Login session, security tokens | At session end | |
| Functional Cookies | Saving language & preferences | 1 Year | |
| Analytics Cookies | Site usage statistics | 6 Months | |
| Marketing Cookies | Showing relevant promotions | 30 days |
You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.
Mosbet does not retain your data indefinitely. A specific retention period is defined for each category of information.
Once the retention period ends, data is securely deleted or anonymized so that no individual can be identified.
As a mosbet user, you have several important rights over your personal data. Contact us at any time to exercise these rights.
For any rights-related requests, we typically respond within 30 Business Days to respond. For complex cases, an additional 30 days may be required — you will be notified in advance.
Mosbet strictly enforces an 18+ policy. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration, and additional documents may be requested in cases of suspicion.
If a parent or guardian discovers that their child under the age of 18 has created an account on mosbet, they should immediately support@mosbet.ws. We will promptly close the account and delete the associated data.
Mosbet may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.
Registered users will be notified by email or app notification of any significant changes. Continued use of the site after changes take effect will be considered acceptance of the updated Privacy Policy.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please reach out to us through any of the channels below.